Shoot directly into your computer with lightning-fast tethering for a quick and more efficient workflow. Thanks to this, our true-to-life color processing gives you even more vibrant images - so you can spend less time tweaking and deliver even better results. Our powerful RAW converter is customized for nearly 600 camera profiles and over 700 lenses. Get incredible color accuracy and image quality right from the start. True-to-life colors and superb image quality An interface you can personalize for a faster workflow. Lightning-fast tethered shooting and precise photo editing tools. Superior image quality and true-to-life colors thanks to tailored profiles for nearly 600 camera models and lenses. (圆4) MultilingualĬapture One Pro - Powerful photo editing on desktop. So, in summary, I don't believe you could have fixed the fault much quicker than you did (Very impressive Incident Management Adobe haven't fixed LrC yet), but in Problem Management terms, I'd certainly be looking at my testing regime, and what level of Bug/Incompatibility/Incident triggers an urgent email communication, to improve service moving forward.Capture One Pro / Enterprise 16. Given that 14.2 released at ~6pm UTC on Monday, there still would've been plenty of time to send out an advisory email. Back in my IT Management days, I would have had a tester on standby (yes, even out-of-hours) to run a regression test on my paid product's key features, so that if any major issues arose, I'd be able to immediately communicate with my Customer-base (this would have been a "push" communication, rather than expecting them to find an online post (which by any measure wasn't exactly prominent). I understand that the 14.2 RC came out late on Friday. The technical issue, which although not your fault, could have been mitigated, and the comms, which was poorly managed, IMHO.
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